FAQs
Everything you need to know about Ordinary Paint.
If you can't find what you're looking for, get in touch at hello@ordinarypaint.com.
Delivery
Orders are typically dispatched shortly after purchase. Orders placed before 4pm may qualify for same-day delivery within eligible locations. Delivery times may vary depending on destination.
Yes. Orders placed before 4pm may qualify for same-day delivery within eligible locations.
Yes. Tracking information will be sent once your order has been dispatched.
We currently deliver across selected locations within Nigeria. Delivery availability and timing will be shown at checkout.
Colour & Samples
Colour can look very different depending on the room, lighting and surrounding finishes. Our Peel & Stick Samples allow you to test colours in your own space before committing to paint.
Yes. Every Peel & Stick Sample is coated using real Ordinary Paint to provide the most accurate representation of the finished colour.
Our samples are designed to closely represent the final painted colour. We always recommend viewing samples at different times of day and in the room where the paint will be used.
We believe there is a better way to test colour. Peel & Stick Samples are cleaner, easier to compare and create significantly less waste than traditional tester pots.
Start by ordering a few Peel & Stick Samples. View them in your space, under natural and artificial light, and alongside your furniture, finishes and materials before making a decision.
Yes. Our team can help guide you through colour selection and finish recommendations.
Paint & Finishes
Flat Matt provides a soft, low-sheen finish for walls and ceilings. Soft Sheen offers increased durability and washability for kitchens, bathrooms and high-traffic spaces. Eggshell is designed for woodwork, trim, doors and cabinetry.
As a guide, Ordinary Paint covers approximately 12m² per litre per coat. Our Paint Calculator can help estimate the quantity required for your project.
VOC stands for Volatile Organic Compounds. These compounds can contribute to strong paint odours and reduced indoor air quality. All Ordinary Paint finishes are formulated with low VOC levels.
Yes. All Ordinary Paint finishes are water-based, low VOC and designed for modern interior spaces.
Our finishes are formulated for everyday living and achieve premium scrub resistance ratings of up to 10,000 cleaning cycles.
Yes. We recommend Soft Sheen for kitchens, bathrooms and other areas exposed to higher levels of moisture and frequent cleaning.
Orders & Returns
Because every tin is mixed to order, changes and cancellations are only possible before production begins. Please contact us as soon as possible if you need assistance.
If your order arrives damaged, please contact us within 48 hours of delivery and include photographs where possible. We’ll work quickly to resolve the issue.
Due to the made-to-order nature of our products, returns are only accepted in accordance with our Returns Policy. Please refer to our Returns page for full details.
Made To Order
Every Ordinary Paint tin is mixed specifically for your order. Rather than producing colours in advance and storing them on shelves, we produce paint when it is needed.
Made-to-order production helps maintain colour consistency, reduce unnecessary waste and ensure every order is freshly mixed.
Yes. Our colours are produced using calibrated tinting formulas designed to deliver consistent results from one order to the next.
Ordinary Practice
Ordinary Practice is our trade programme for interior designers, architects, developers and other design professionals.
Interior designers, architects, developers, contractors, property professionals and other qualifying businesses are welcome to apply.
Yes. Approved Ordinary Practice members receive preferential pricing and dedicated project support.
Yes. You can book a consultation with the Ordinary Practice team to discuss colours, finishes, sampling and project requirements.
New To Painting?
This depends on the surface being painted. New, porous or repaired surfaces may require a suitable primer before painting.
Most projects require two coats for optimal colour depth, durability and finish.
For large wall areas, a roller will provide the fastest and most even finish. Brushes are best suited to edges, corners and detailed work.
We recommend allowing each coat to dry fully before applying the next. Drying times may vary depending on temperature and humidity.
Flat Matt is ideal for most walls and ceilings. Soft Sheen is best for higher-traffic or moisture-prone areas. Eggshell is designed for woodwork and trim.