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Email us on
hello@ordinarypaint.com
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+234 703 676 8358
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Mon - Fri
10am - 6pm
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FAQs
Where is my order?
Tracking links are included in every shipping confirmation email we send. Check your inbox for an email titled “Your ORDINARY PAINT order is on the way” to track your delivery.
If you cannot find it, send us a quick message using the form below, and we will look it up for you.
How do I make a return?
If your items are unopened and in their original packaging, you can request a return within 30 days of purchase through our online portal.
Can I change or cancel my order?
Our fulfillment team packs and dispatches orders very quickly, so the window for changes or cancellations is quite short.
Send us a message below with your order number and the changes you need, and we will do our absolute best to sort it out for you.
Which paint finish do I need?
You can find our comprehensive guide to all available finishes right here.
- Flat Matt: Our most popular choice. It is highly durable and designed specifically for a clean, non-reflective look on walls and ceilings.
- Soft Sheen: Best for kitchens, bathrooms, and busy high-traffic spaces. It features a subtle gloss that makes it moisture-proof and completely washable.
- Eggshell: The finish required for woodwork and metal trim, including doors, skirting boards, and radiators.
Tip: You can order the exact same shade across multiple finishes to achieve a seamless, color-drenched look.