Privacy Policy
At Ordinary Paint ("we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect the information you provide when using ordinarypaint.com.
Information We Collect
When you use our website, we may collect:
- Your name
- Email address
- Phone number
- Billing and shipping address
- Order history
- Payment information (processed securely through our payment providers. We do not store your card details.)
- Device information, browser type and IP address
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Communicate about your purchases
- Improve our products and website
- Send promotional emails where you have chosen to receive them
- Prevent fraud and maintain website security
- Meet our legal obligations
Cookies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic and provide relevant content.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Sharing Your Information
We only share your information where necessary to operate our business, including with:
- Payment processors
- Shipping and logistics providers
- Website hosting and technical service providers
- Marketing platforms where you have opted in
- Government authorities where required by law
We never sell your personal information.
Data Security
We use reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure. While we work to keep your information secure, no method of online transmission or storage can be guaranteed to be completely secure.
Marketing Communications
If you subscribe to our newsletter or marketing emails, you may unsubscribe at any time using the link included in our emails.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information where legally permitted
- Withdraw consent for marketing communications
Third-Party Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites.
Children's Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us through the contact details provided on our website.